My recent stay at Moevenpick Hotel & Apartments Bur Dubai was nice, highlighted by the friendly staff and excellent food options. However, the connection between the hotel and apartments was less convenient, especially in the summer heat. While I appreciated the spacious accommodations, the limited vegetarian menu was a drawback for me. Overall, it was a solid experience with a mix of highs and lows.
Rooms
8.0
I stayed in a spacious two-bedroom apartment. It was well-sized and very clean, offering a comfortable place to relax. However, I found the views from the apartment lacking due to external factors like heat and pollution.
Service
10.0
The staff were very nice, always ready to assist with a smile. From helping trace a lost suitcase to providing excellent service during meals, they exceeded my expectations and provided a warm atmosphere.
Location
7.0
The location was central and allowed easy access to many attractions in Dubai, but the connection between the apartments and the main hotel involved a short, inconvenient walk. Public transport access was somewhat limited.
Dining
8.0
I really enjoyed the food, particularly the breakfast spread, which was fantastic. While I loved the vegetarian options at Fountain, I found the dining variety at Chutney's somewhat repetitive, relying heavily on paneer-based dishes.
Facilities
7.0
The facilities included a well-maintained swimming pool and gym, though the pool's hours could be improved. The lack of connection between the apartment complex and hotel was a downside, especially during peak summer.
Samuel
United Kingdom,
December
2024
5.4/10
My stay at Moevenpick Hotel & Apartments Bur Dubai was filled with warm hospitality and high-quality service, though I did encounter some issues during my time there. The staff truly went above and beyond to make me feel at home, which I really appreciated. However, the apartment I was given was dated and not up to par with the hotel's overall vibe, leaving me a bit disappointed. Overall, I'd still recommend it for its friendly atmosphere and location.
Rooms
5.0
The apartment was spacious but felt outdated and lacking in proper amenities. I expected better maintenance and cleanliness, especially after previous stays.
Service
10.0
Every staff member I encountered was incredibly kind and helpful, making my experience special. From the front desk to dining, everyone was so welcoming.
Location
9.0
The hotel is ideally located near attractions and restaurants, making it easy to explore Dubai.
Dining
9.0
The food offered was delicious with plenty of options available. I really enjoyed the breakfast buffet and the cheerful atmosphere in the restaurant.
Facilities
6.0
They had great facilities, but the apartment needs some upgrades. The cleanliness was not up to the five-star standard I expected.
Juliet
United Kingdom,
October
2024
7.4/10
My stay at Moevenpick Hotel & Apartments Bur Dubai was quite enjoyable, with beautifully managed events and great hospitality. The location is excellent, close to major attractions, which made exploring the city easy. However, some aspects of the room and breakfast service could use improvement.
Rooms
6.0
I had a spacious Superior Twin Room, but I found the bed and pillows uncomfortable, which affected my sleep quality (a bit hard for my liking). The cleanliness was good, though the carpets could use a deep clean.
Service
8.0
The staff was incredibly polite and attentive, especially Javed at the entrance and the reception team. They made my experience more pleasant by being very helpful and accommodating during my stay.
Location
9.0
The hotel is conveniently located, making it easy to reach Dubai Mall and other attractions without hassle. I appreciate the free shuttle service to Kite Beach as well.
Dining
7.0
The dining experience was overall nice; the New Year's Eve gala dinner was a highlight with its variety of cuisines. The breakfast, however, felt a bit chaotic with so many guests, leading to long waits (though the pancakes were delicious!).
Facilities
8.0
The hotel offered good facilities, including daily housekeeping and a pleasant pool area with soft loungers. I liked that I could borrow beach towels for free during my visits.
Naomi
United Kingdom,
October
2024
5.0/10
My stay at Mövenpick Hotel & Apartments Bur Dubai was fantastic overall, with attentive staff and spacious accommodations. The service was really good, particularly from individuals like Edwin and Yadav who really made my experience nice. However, there were a few downsides such as limited vegetarian options at the restaurants and some areas needing attention, like mosquito control.
Rooms
10.0
The rooms and apartments are spacious and well-maintained, offering a relaxing environment that felt like home.
Service
10.0
The service staff were genuinely friendly and attentive, always going out of their way to assist with requests or concerns.
Location
8.0
The hotel is conveniently located near attractions, though the distance from the metro station can be a bit challenging, especially in the summer heat.
Dining
9.0
Breakfast options were great, although more variety for vegetarians would be welcome. Chutney's offered a solid North Indian menu, but could use more options over longer stays.
Facilities
9.0
The facilities are impressive, with multiple pools and dining venues. The chocolate hour was a good touch, and I loved the gym facilities as well.
Ron
United Kingdom,
October
2024
6.6/10
I had an really good stay at Mövenpick Hotel & Apartments Bur Dubai! The location was ideal for accessing both old and new Dubai, and my room was spacious and comfortable. However, I did notice some cleanliness issues in the kitchen and bathroom that needed attention. Overall, the experience was nice with attentive staff making my visit pleasant. 🌟
Rooms
8.0
The room was spacious and comfortable, providing a restful environment after a day of exploring Dubai. However, the kitchen equipment was outdated and not very clean upon check-in.
Service
10.0
The staff were incredibly attentive and caring, showcasing really good service throughout my stay, especially with accommodating my family's needs.
Location
8.0
The location offered easy access to various attractions, though it was a bit far from the metro. I found taxis to be a convenient alternative.
Dining
7.0
The breakfast buffet had plenty of options, but I felt there could be more variety for vegetarians. Overall, the dining experience was good, but could be enhanced.
Facilities
8.0
The hotel featured a nice swimming pool and gym facilities; however, the pool hours could be extended for better evening use.